Process Manager Overview
If you are using assistive technology and are unable to read any part of the HostMonster website, or otherwise have difficulties using the HostMonster website, please call 866-573-HOST and our customer service team will assist you.
Skip to main content

HostMonster Web Hosting Help

Process Manager Overview

The Process Manager allows you to view and manage a list of your websites current running processes.

Note: HostMonster is a shared webhost. Because you share the server processor time with your neighbors, HostMonster limits the number of total processes you can run on the server at one time. Legacy users are allowed to run 20 concurrent processes, while Rock users will have the ability to run 25 concurrent processes. If you attempt to run more than your plan's allowed concurrent processes, your website may not display properly.

The Process Manager tool is only available in Legacy accounts. Rock users will not see a Process Manager tool.

To use your Process Manager:

  1. Log in to your HostMonster cPanel account.
  2. Under the cPanel find the Advanced menu.
  3. Click on the Process Manager icon.
  4. This will take you to your Process Manager Menu. If you do not have any processes running, you will not see information in the box.
    • If the menu (Process ID, Process Name, Running Since, and Action) displays a list of of around 20 processes that are running then you most likely have several stalled processes that are no longer functioning properly.
    • Examine the processes list closely before beginning to kill the processes. You will want to make sure they are not vital processes that if killed could cause additional harm to your system.
    • The most common reason for processes stalling comes from php files. Often times these php files are several days old and failed to execute. If you wish to kill these processes:
        • Kill Process: This option should kill your processes automatically. If you attempt the Kill Process command and it fails, you can also try Force Kill Process.
        • Note: Use the Force Kill Process option with EXTREME CAUTION as this tool can cause serious damage to vital processes.
          • Example: If there are MySQL processes running and the normal Kill Process failed then running the "Force Kill Process" could lead to issues such as database corruption and failure.
Knowledgebase Article 230,391 views bookmark tags: concurrent connections displaying frozen manager manger process site twenty website


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

Why don't my images display on my site?
Knowledgebase Article 256,239 views tags: display image images link site website

You have invested a significant amount of time creating and perfecting your website, and you're ready to publish it for the world to see! Are you really though? Use this checklist to ensure your site is ready for publication.
Knowledgebase Article 84,417 views tags: checklist guide list practice publication publish site website

This article will give a basic overview of the File Manager and explain how to access it.
Getting Started Article 476,056 views tags: cpanel filemanager

Related Help Content

We are offering free website migrations for qualifying WordPress websites within the first 30 days after signup. The offer includes the transfer of one WordPress website and the ability to review the site before it goes live.
Knowledgebase Article 94,449 views tags: detail migrate migration offer site website wordpress wp

How do I upload my web site?
Knowledgebase Article 1,829,724 views tags: ftp site upload uploading web website

Clients in China are unable to view my website. My website's content doesn't contain any objectionable material.

The website is taking a long time to load. It just seems slower today than normal.
Knowledgebase Article 534,941 views tags: site slow web website

This article will explain how to utilize the IP Deny Manager tool in cPanel.
Knowledgebase Article 232,030 views tags: block deny ip ips manager

How do I view Thumbnails of images in a directory? How do I scale images? How do I convert an image to a jpg, gif, bmp, or png?
Knowledgebase Article 257,917 views tags: bmp gif images jpg manager png scale thumbnails

VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. The cPanel team will still support CentOS 6 with cPanel 86 until March 31st, 2021.
Knowledgebase Article 116,673 views tags: centos cpanel dedicated hosting private server upgrade virtual vps

My process for my script / program is timing out after 10 minutes.

This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here