HostMonster Account Backup Policy
If you are using assistive technology and are unable to read any part of the HostMonster website, or otherwise have difficulties using the HostMonster website, please call 866-573-HOST and our customer service team will assist you.
Skip to main content

HostMonster Web Hosting Help

HostMonster Account Backup Policy

Problem:

What is the HostMonster backup policy? What kinds of backups are available?

Solution:

HostMonster Policy on Account Backups

HostMonster does not offer redundant or mirrored backups. HostMonster will run courtesy backups at our discretion. Any backups that HostMonster runs are in addition to our Terms of Service and are not guaranteed. Customers are encouraged to run periodic backups through the provided cPanel. HostMonster recommends that you store such backups off site on your local system. Backups are kept for a maximum of 30 days. Backups older than 30 days will be overwritten with a newer backup, and it is the customer's responsibility to download a backup before it is overwritten if the customer wishes to keep that copy of their data.

For help creating an account backup, Click Here

Note: HostMonster.com assumes no responsibility for failed backups, lost data, or data integrity. HostMonster.com is unable to create automatic backups for sites above 30 gigabytes in size. You may create your own copies using SSH/Shell Access. Backups may be permanently deleted if payment fails on your account and the account is expired. It is the sole responsibility of the customer to make and keep copies of their data, and HostMonster will not attempt to keep data (including backups) of accounts that have been expired or deleted.

For help with SSH/Shell commands, Click Here

To learn how to enable SSH/Shell access on your account, Click Here

Knowledgebase Article 329,601 views bookmark tags: accounts back backup backups copy expired policy restore storage


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

How to manage your backups using Site Backup and Restore
Knowledgebase Article 257,633 views tags: backup restore

How often do you backup my site? When do automated backups take place?
Knowledgebase Article 305,462 views tags: automated backup backups

How to restore individual files or folders with the Site Backup & Restore tool
Knowledgebase Article 424,053 views tags: backup files folders restore site

Related Help Content

This article will explain how to use WordPress Tools to backup or restore your WordPress site
Knowledgebase Article 193,814 views tags: backup restore wordpresstools

How to backup all of your MySQL databases using the Site Backup & Restore tool
Knowledgebase Article 271,285 views tags: backup database mysql restore site

How to restore MySQL databases using the Site Backup & Restore tool
Knowledgebase Article 257,605 views tags: backup database mysql restore site

How do I restore my old hosting provider backup onto HostMonster?
Knowledgebase Article 241,363 views tags: backup restore

How to backup individual files or folders with the Site Backup Pro tool
Knowledgebase Article 737,585 views tags: backup restore

If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
Knowledgebase Article 88,003 views tags: backup cpanel dedicated hosting restore server transfer vps

How to restore Email Messages the Site Backup Pro tool
Knowledgebase Article 263,077 views tags: backup email forwarders restore site

This article explains how to get started using CodeGuard to backup and restore your website file and database data.
Knowledgebase Article 121,040 views tags: addons backup codeguard restore tools

This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here